What Luggage Are You Allowed On National Express: Detailed Guide

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Being aware of the luggage allowance and restrictions is essential when traveling on National Express. Check the National Express website or contact their customer service to find out the amount and type of luggage you can bring on your journey.

The luggage policy may vary depending on your ticket and the duration of your trip. Before your trip, we recommend getting detailed information about the luggage policy. We will provide a comprehensive guide on what luggage are you allowed on National Express.

We will cover everything from the brief history of National Express to prohibited items, luggage storage options onboard and at stations, special needs and accessibility, and even what to do if you lose your luggage.

What Luggage Are You Allowed On National Express

Brief History Of National Express

Founded in 1972 as the state-owned National Bus Company, National Express has become one of the UK’s largest bus, coach, and rail companies. With over 900 scheduled coach services operating daily, it offers transportation to more than 750 destinations.

In addition to its extensive network, National Express provides airport transfers and travel options to popular tourist attractions. Committed to passenger safety, reliability, and affordability, National Express has established itself as a trusted name in the transportation industry.

What Luggage Are You Allowed On National Express: Explained

What Luggage Are You Allowed On National Express Explained

Let’s begin with what luggage are you allowed on National Express. National Express allows passengers on their coaches to bring one suitcase or holdall with a maximum weight limit of 20kg. Additionally, the airline permits passengers to bring one piece of hand luggage that can fit either in the overhead luggage racks or under the seat.

Ensuring that your luggage meets the size restrictions National Express sets is crucial. National Express may charge extra or disallow oversized items or additional luggage. You can pre-book storage compartments for larger items like bicycles and skis. To prevent any issues, label your luggage with your contact information.

What Are You Allowed To Carry?

When traveling on National Express, you must popular the luggage restrictions and what you can carry. The airline permits each passenger to bring one piece of luggage weighing no more than 20kg and not exceeding 70cm x 30cm x 45cm. Also, passengers can bring one small hand luggage item, such as a handbag or laptop bag, which should easily fit under the seat or in the overhead compartments.

Note that National Express requires arranging larger items such as bicycles or surfboards in advance; additional charges may apply. By familiarizing yourself with these luggage allowances and restrictions, you can ensure a smooth and hassle-free journey on National Express.

Prohibited Items On National Express

National Express coaches strictly prohibit certain items for the safety and comfort of all passengers. Passengers cannot bring weapons or firearms onboard, including replicas or toy guns. It is also important to note that explosive materials or fireworks are not on National Express buses. Also, passengers are from carrying illegal substances or drugs, including recreational marijuana. It is crucial to adhere to these guidelines to ensure a safe and pleasant journey for everyone onboard.

Luggage Storage Onboard And At Stations

Luggage Storage Onboard And At Stations

National Express allows passengers traveling in the UK to bring two medium-sized suitcases, each weighing up to 20kg. Additionally, they can carry one piece of hand luggage that should fit in the overhead compartments or under the seat.

If passengers have extra luggage, they can store it in the hold for an additional fee. All luggage has size and weight restrictions to ensure safe and efficient travel. Passengers who need to store their luggage temporarily can use the storage facilities provided at select National Express stations.

Managing Excess Luggage

Passengers traveling on the National Express coach can bring up to two medium-sized suitcases. If you have excess luggage, there is an option to store it in the hold of the coach. Passengers are responsible for managing and securing their own luggage during the trip. Label your luggage with your name and contact information to avoid any mix-ups or loss. Remember that your hand luggage should carry fragile or valuable items for extra protection.

Special Needs And Accessibility

Passengers with special needs or accessibility requirements can proactively contact National Express to ensure the company accommodates their needs. National Express assists disabled passengers, including accessible coaches, and helps with boarding and disembarking. Passengers with mobility aids can bring them on board, but they must be securely stored during the journey.

If traveling with children, you can bring strollers and car seats stored safely throughout the journey. National Express strives to provide all passengers with a comfortable and inclusive travel experience.

Wheelchair Accessibility And Assistance

National Express understands the importance of accessibility for passengers with disabilities or limited mobility. They provide accessible coaches equipped to accommodate wheelchair users, who can request assistance and secure a designated space on board.

The training equips coach drivers to offer necessary support and boarding assistance. In addition, National Express offers accessible facilities at selected coach stations to cater to the specific needs of passengers. National Express advises passengers requiring wheelchair accessibility to contact them in advance to ensure a smooth journey.

What If You Lose Your Luggage?

Losing your luggage can be a stressful experience, especially when traveling on National Express. If you are in this unfortunate situation, it is important to remain calm and take the necessary steps to resolve it. Start by contacting National Express customer service to report the lost luggage as soon as possible. Provide them with detailed information about your bag, including any identifying features or contents.

They will guide you through the process of filing a claim and may be able to assist in locating your lost items. You should also check with local authorities and nearby transportation hubs if you mistakenly left behind or misplaced your luggage. While losing your luggage can be frustrating, National Express strives to provide excellent customer service and will do its best to help recover your belongings.

How Does National Express Handle Extra Luggage?

How Does National Express Handle Extra Luggage


When traveling on National Express, it is important to popular the luggage allowance and how the company handles extra luggage. National Express allows each passenger to bring one piece of luggage that should not weigh more than 20kg and must fit within specified dimensions.

Depending on available space, the airline might charge an extra fee or not allow a passenger carrying additional luggage or items to board. Before your journey, check with National Express to understand their specific policies regarding extra luggage. Additionally, it is always a good idea to pack efficiently and only bring what is necessary to avoid any complications or additional fees.


When traveling on National Express, knowing the luggage allowances and restrictions is important to ensure a smooth and hassle-free journey. Knowing what items are allowed and prohibited will help you pack efficiently and avoid any inconvenience at the station or onboard. Additionally, familiarize yourself with the luggage storage options available on buses and at stations and the process for managing excess luggage.

National Express also provides special accommodations for passengers with accessibility needs, including wheelchair accessibility and assistance. In the event that you lose your luggage, there are procedures in place to help recover or replace it. Plan your trip confidently, knowing that National Express covers your luggage needs. We hope now you understand what luggage are you allowed on national express.

Frequently Asked Questions

1.What Size Suitcase Can You Take On The National Express Coach?

Ans: The maximum size for a suitcase on National Express coaches is typically 70cm x 30cm x 45cm. It is important to check the specific luggage policy of National Express before travelling. Passive voice: Some larger suitcases may be in the hold of the coach. Additional charges may apply for extra or oversized luggage.

2.How Much Luggage Can You Take On A Bus?

Ans: The allowed amount of luggage on a bus depends on the specific company and its policies. Generally, you can bring one or two pieces with size and weight restrictions. Make sure to check the baggage allowance for your bus journey before traveling. Additional fees may apply for excess or oversized luggage.

3.What Does It Mean To Hand Baggage Only?

Ans: The hand baggage only refers to the allowance of bringing a small bag or suitcase onboard National Express. Size and weight restrictions may apply, and you may not be allowed additional checked luggage. Check National Express’ specific guidelines before your trip.

4.Can You Bring Food To National Express?

Ans: Yes, you are allowed to bring food on National Express. It is recommended to bring non-messy and non-smelly food items. Please be considerate of other passengers and avoid bringing foods with strong odors. Remember to clean up after yourself and dispose of any waste properly.

5.How Much Luggage Can I Take On National Express?

Ans: The amount of luggage you can take on National Express depends on the specific ticket you have purchased. Generally, passengers can bring one or two pieces of luggage with them. It is important to check the baggage allowance mentioned on your ticket or the National Express website before your trip. Excess or oversized luggage may incur additional fees.

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